Refund policy
We want our customers to be completely satisfied with the product they receive so we are happy to offer a 30 day return policy. If for any reason you are not completely satisfied with the product we will refund the entire purchase price. Once the item is received at our warehouse we will refund the original payment method. The cost of return shipping is the responsibility of the customer. We are unable to refund the cost of return shipping.
Where should I send my return?
Returns can be sent to the following address:
Filterheads4605 Carolina Ave
Richmond, VA 23222
USA
Please include a copy of the invoice in the return package. Returns can be sent back within 30 days. Once your package arrives at our warehouse it will be processed within 24 business hours.
You'll receive an email confirmation when the return has been completed.